A clearer connection

How can we
help you?

Questions about IngredientIQ®, the Smart Label Decoder, or working together? Start here. We’ll help your message reach the right person.

Start with what you need

The right conversation starts here.

Product & ebook help

Questions about IngredientIQ or accessing your Smart Label Decoder.

Get help

Feedback & corrections

Share an idea or tell us when an experience needs a closer look.

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Partnerships

Explore ways to make ingredient information more useful, together.

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Press & speaking

Media questions, interviews, and speaking opportunities.

Connect with our team

Have a privacy or security question? Contact our team.

Tell us what’s on your mind

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A few helpful answers.

I need another copy of the Smart Label Decoder.

Check your original IngredientIQ welcome email for its private download link. That link is valid for seven days. If you need help after it expires, choose “Product or ebook help” above.

What should I include when reporting an issue?

Describe what you were trying to do, the page or feature involved, and what happened. Device and browser details can help. Please keep medical information, passwords, and payment details out of your message.

Does this form sign me up for marketing emails?

No. We use your details to acknowledge and respond to your inquiry. Product updates and newsletter signups are separate choices.

How do partnership and press inquiries reach your team?

Select the relevant inquiry type so your message reaches the right team. For partnerships, you can include your organization and website in the message.